Cheetah Freight route planning and visibility software integrates seamlessly with existing order entry, point-of-sale, inventory, warehouse, accounting and other systems. Once an order is entered, Cheetah Freight software manages the entire pickup and delivery process. It also sends real-time status and event updates back to other systems.

Components of the Cheetah Freight Software System

Cheetah Freight route planning and visibility software consists of five integrated components that manage pickup and delivery operations:

• Cheetah Service Desk: The Cheetah Service Desk module provides customer service representatives CSRs) with an order entry, shipment tracking and driver messaging interface. CSR's can efficiently schedule pickups, and query ETA's, POD's and service exceptions. Cancellations and rescheduled stops take CSR's a few seconds without dispatcher involvement.
• Cheetah Route Editor: Geared specifically for dispatchers, the Cheetah Freight software Route Editor graphically displays the real time position of every vehicle in the fleet, as well as every currently routed pickup or delivery stop. Dispatchers can make changes in seconds or view a series of possible options and their impact on mileage and driver time. Once the optimum route is determined, the data is automatically relayed to the driver's mobile device.
• Cheetah Tracking Subsystem: The Cheetah Freight software Tracking Subsystem tracks the progress of every route and updates route/stop status in real time. This web-based tracking tool enables dispatchers to adjust routes in a few clicks. ETA's are automatically adjusted, and a continual feed of GPS data from all drivers is displayed on the dispatch screen.
• Cheetah Routing Engine: The Cheetah Freight software Routing Engine works for either advance batch scheduling or dynamic on-demand routing. It also includes the capacity to manage trapped trailers, spotted trailers, and drop yards. The Routing Engine operates on over 200 parameters when building routes, including driver location, street networks, driver schedules, equipment types, and vehicle capacity.
• Cheetah Exception Monitor: Every pickup and delivery is continuously monitored by the Cheetah Freight software to locate potential service failures. One dispatcher can manage exceptions while the system automates the remainder of the stops.

Cheetah Freight routing software slashes the cost of superior customer service

Cheetah Freight routing planning and visibility software comes with two E-Commerce features that put any business on a par with the sophistication of FedEx® or UPS®.

• Cheetah Web-based Customer Tracking: Customers can view real-time shipment status over the web simply by visiting your website. Instead of calling into your 1-800 number for updates, your customers can track the progress of their packages from start to finish by logging on to your site.
• Cheetah Email Notification Subsystem: The Cheetah Freight routing software Email Notification Subsystem automatically notifies customers of the status of their appointments. Customizable email messages are relayed to customers indicating such facts as pickup/delivery completion or revised ETA's, including the status of each line item on the order.

The Cheetah Freight software requires no special hardware

Cheetah Freight routing software is an Internet-based Software-as-a-Service (SaaS) system that in most cases requires no additional hardware besides a regular Windows PC and a 19" monitor. LTL companies of 25 to 200 (and greater) trucks can easily afford the Cheetah Freight software system. The software is hosted on Cheetah's servers and accessed through the Internet with security features to protect your company's data. Contact Cheetah Software for exact pricing on a system that will be specifically tailored for your needs. Full stand-alone systems are also available for companies who desire a complete, self-contained in-house system.

Benefits and features

• Rapid Implementation: In most cases Cheetah Freight route planning and visibility software can be fully implemented and up and running in three to four weeks, including training. Minimum disruption of business activity means lower costs to implement.
• Software Upgrades:With the Cheetah Freight solution, all upgrades are included in the price of your package.
• No Hiring: With Cheetah's SaaS model, internal IT resource needs are minimal.
• Nominal Upfront Costs: Cheetah's subscription-based service means minimal initial capital outlays.
• Seasonal Flexibility: Add or remove drivers during seasonal fluctuations
• Automated Dispatch & Tracking: Cheetah Freight routing software enables dispatchers and customer service representatives to view driver location and pickup and delivery details instantly from their own route tracking screens.
• Real-Time Supply Chain Visibility: Customer service representatives enter pickup and delivery requests into the routing system for immediate dispatch assignment. Service Desk provides customers with up-to-the-minute information about their pickups or deliveries, enabling customer service representatives to create, send, and view all messages exchanged with drivers.
• Automated Wireless Communication: Cheetah Freight routing software provides your drivers with simple, menu driven two-way communications including on-demand GPS-enabled driving directions to the next stop.
• Website Integration: Pick up requests can be taken directly from your company's website for automated routing to the drivers. Delivery ETAs and POD information are available online for real-time customer access.
• Digital Signature Capture, Proof of Delivery & Bar Code Scanning: Using Windows Mobile-based devices, driver can capture signatures electronically at the point of delivery which are transmitted wirelessly in real time and visible on the web in less than a minute. Bar code scanning is utilized to ensure data accuracy and improve driver productivity and performance.
• Almost Instant Stripping Manifests: Since pickups are recorded on the driver's GPS-enabled wireless mobile device at the time of pickup, Cheetah Freight stripping manifests are printed hours before the truck arrives back at the terminal, saving huge amounts of valuable time.
• Real-Time Data Interchange System: Data can be exchanged with order entry, warehouse management, accounting and payroll system in real time using industry standard XML, comma separated, fixed file data formats, and Excel spreadsheets.
• Route Planning: The automated Route Editor with manual overrides provides a real-time visual display of routes, route history and route costs, planned, edited and actual.
• Asset Tracking: Customized tracking of dropped and spotted trailers can be programmed to meet the needs of your business, allowing simplified tracking and dynamic updating of trailer resources.
• Pro-Active Customer Service: Potential service failures are automatically identified hours ahead of time and can be addressed before they become customer complaints.
• Automated E-mail Notification: Critical and routine customer communications are automated to improve customer satisfaction simultaneously reducing inbound call volume and customer service workload. Automated e-mails notify shippers instantly when packages are signed for, and consignees with their delivery ETAs and PODs.

Cheetah Freight software minimum hardware requirements

• Pentium II computer
• 128 MB RAM
• Windows® NT®/2000/XP/Vista
• 19-inch monitor
• High-speed internet connection

Wide range of hardware supported by Cheetah Freight software

Cheetah Freight routing software runs on a wide range of mobile devices including cellular phones and handheld devices running Windows Mobile®. We also work with satellite based networks such as Qualcomm®. Our partners include:

• Sprint/Nextel®
• AT&T®
• T-Mobile®
• Motorola®
• Intermec®