"We only have a small fraction of the problems we used to have with our drivers showing up to collect packages and forgetting who they were supposed to pick up for, what they were supposed to pick up, the number of boxes, where they were going, etc. With Cheetah Delivery, however, every time a courier shows up for a pickup, he has 100% of the delivery information he needs to be successful. In addition, my cost of operations in Kansas City must be 20 to 30 percent lower than any of my competitors.” – John Cochran, President, JS Logistics
Industry: Express Delivery and Courier Services
The Situation: Prior to implementing the Cheetah Delivery™ system, JS Logistics of Saint Louis, Missouri, used radio transmissions and phone calls to ensure delivery. The company struggled to provide customers with accurate ETA’s. Expansion was impeded by the need to open local offices and hire more dispatchers in target markets. This made expansion difficult due to curtailed margins.
The Cheetah Solution: JS Logistics spent two years searching for the ideal system before selecting the Cheetah Delivery route optimization and dispatch application.
The Results: JS now efficiently handles twice as much business with half the dispatching staff. The company can inexpensively expand operations to other major markets while increasing margins. Costs are about 20 to 30 percent lower than those of competitors as dispatching is centralized in St. Louis.