Real time connectivity means getting the right product to the right person at the right time for the lowest possible cost.

Cheetah has the only logistics system available today that is able to simultaneously offer real-time routing, delivery and dispatch, delivery and pickup information to dispatchers, drivers, customer service reps (CSR's), shippers and customers. This is done through a completely unique and effective software and hardware system that has low up-front costs, and pays for itself in a very short time.

Implementing the Cheetah System into your company will provide the following time and cost-saving benefits:

Dispatchers and office staff know about pickup, delivery and schedule changes as they happen. One centralized dispatcher can efficiently handle roughly 100 trucks without stress. By automating the dispatch process, you also minimize the number of routes needed and dramatically reduce the number of dispatchers required. Further, you can consolidate multiple dispatch centers into one centralized office.

Drivers instantly receive updates via text messages. By automating your business processes, Cheetah typically generates a 10% to 30% reduction in fleet operating costs. Increased route productivity leads to fewer miles driven, fewer vehicles and higher margins.

CSR’s can confidently relay accurate information to customers by phone. Customers log onto your website to track pickup and delivery status over the web in real time. Email updates are automatically delivered to customers. With precise information at the CSR’s fingertips, call volume diminishes and 99 percent of calls can be dealt with in seconds.

Dock & warehouse staff operate on correct loading sequences and make fewer errors, since all information is coordinated and computerized.

“Cheetah has made a huge impact on customer service and gives a customer data in real time. Before implementing Cheetah, we would have to call the driver, try and get a driver to give the information on where he was and estimated arrival time. Now we can look at a screen and see exactly where they are and give accurate information as to time and ETAs. We also enable our customers to access to this information on-line, which they love.”

— Clete Cordero, Vice President of Business Improvement for Benton Express